Refund Policy

At Choicewaveaus, we strive to provide the highest quality car detailing services. If you are not satisfied with the service provided, please contact us within 48 hours of your appointment to discuss your concerns. We will make every reasonable effort to rectify the issue at no additional cost. If a full re-service is not possible, we may offer a partial refund depending on the scope of the issue. Deposits for cancelled appointments are non-refundable unless the cancellation is made at least 24 hours before the scheduled time. For any refund request, we require proof of service and a description of the problem. Refunds will be processed within 10 business days to the original payment method. This policy does not apply to damages caused by normal wear and tear, misuse, or external factors after the service. We reserve the right to deny refund requests that are unreasonable or fraudulent. Please contact our customer service team with any questions regarding this policy.

Contact Us

If you have any questions about this policy, please contact us:

• Choicewaveaus@gmail.com
• +61 3 7854 2190
• 42 George Street, Sydney NSW 2000, Australia